With modern technological advancements influencing every aspect of our lives, the new age mantra of wireless technology has become popular in restaurant ordering. Let’s take a look at the potential advantages of it.
optimized processes
Since the system works through handheld devices connected to a main POS server, potential errors and omissions in the traditional POS restaurant’s manual order-taking process are eliminated.
• Service personnel are prompted with a follow-up screen to select modification options for a particular dish for the customer.
• The data is processed directly in the POS system; ignoring all errors during data transfer.
• No lines to manually enter orders at POS terminals, saving time and reducing staffing requirements.
• The room staff avoids taking orders for food that is not available, since the system indicates the status of the stock while placing the order.
• Orders arriving in the kitchen are more evenly spaced, preventing overloading the kitchen with too many orders at one time.
Increase revenue and reduce setup input costs
In a wireless POS restaurant, the restaurant staff approach is more cost-effective and efficient. The opportunity to schedule less skilled staff who can serve more tables through sales and increase revenue through faster table turns.
• In this system, all menu options and modifiers are saved on portable devices that can be easily updated at any time. This leads to a reduction in training cost and memory dependency during the order taking process.
• Restaurant staff satisfaction levels increase as they serve more tables, which in turn increases their tips. A stable workforce for the restaurant will reduce the costs of acquiring and training new staff.
• It is also a way to practice the ‘Go Green’ initiative in the restaurant by avoiding the use of pen, pencil and paper.
• It is more energy efficient and cost effective by reducing the number of fixed restaurant POS systems.
customer satisfaction
The benefits listed above lead to a higher level of operational efficiency within the restaurant. Now let’s look at things from your customer’s perspective.
• The easy search of all dishes at the touch of a button makes the customer feel delighted. The visual delight ends with customers not only choosing their favorite dishes, but also leading them to experiment with a number of options from the menu list. In a nutshell, restaurant POS system makes the ordering system easy for both customers and table staff.
• Customers get an instant response to their query about ingredients and nutritional information of the dishes. You are in a better position to gauge the preferred dining and seating options of repeat customers.
• The customer can view the check on the handheld or can receive an email directly from the handheld for their records.
The benefits of wireless order taking are extensive and many restaurateurs have already implemented this technology, realizing its potential to generate more revenue than older installed systems. So get ready for the change, embracing the latest technology has great benefits!